Video of Chick-fil-A employee signing with deaf customer goes viral

For 22-year-old Cynthia Walker ordering food for herself was not possible “without people just staring at her,” her mother wrote in a post on Facebook. Walker was born with CHARGE syndrome, which affects 1 in 10,000 people according to The CHARGE Syndrome Foundation, and often results in hearing and vision impairments as well as heart defects.

While visiting their local Chick-fil-A in Fayetteville, NC, Walker and her mother were given a wonderful surprise when the employee taking their order, a young woman named Taylor, was able to communicate with Walker using sign language.  “Taylor did not miss a beat on greeting us with a warm smile, and asking my daughter first what she would like,” said Walker’s mom. “My daughter was so surprised and happy.”

Love What Matters shared the story and since, the post has been liked by over 90,000 viewers and shared over 20,000 times. Check out Walker and Taylor’s interaction in the video below.